Communications protocol
With a website and a decision making process nailed, a communications protocol was just a formality really. It would serve to bolt on other policies and procedures as they came along. Very bureaucratic, but communication is such a complex and vital thing in a large group like ours where decisions are perpetually forming precedent. It's probably worth a read at least once if you can manage it.
"The single biggest problem with communication is the illusion that it has taken place."
George Bernard Shaw
Photo by Brendan O'Shea

